Deposit requirements
Unless stated otherwise, bookings made through www.santamarta-hotels-tours.travel/ are on a demand basis. Once your request has been made Las Pleyades will check availability and will then inform you of the status of your booking request. Travellers will then have 48 hours to secure the booking with their credit card details.
Please note that deposit requirements will vary depending on the hotel specifications, check your hotel’s policies or contact the local operator for more information. Most hotels require 50% of the rate as an advance payment to confirm the booking with the remainder of the balance payable directly to the hotel upon arrival. Other hotels require the remaining 50% of the booking value paid prior to check-in.
Booking Cancellations
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
Payment
This site uses paypal to process all credit card transactions. You can read more about it here. When paying via paypal, you may be required to set up a paypal account. This is free of charge. The information that you enter into the paypal system is used only for verification purposes and will not be distributed.