The check out is at 11:00h, no exception, but you can stay in the accommodation until 13:00h.
The check in is at 13:00h. If you arrive before and we have a room available we attend you inmediately.
The rates doesn't includes the VAT.
The client can cancel the booking without any cost until 30 days before the arrival. The client must pay the total pay if the cancellation is ade after this deadline.
If the client don't show, he must pay the total price.
The total price must be pay in advance in any time.